Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and securely. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is received.

• Orders are not processed or shipped on weekends or public holidays.

• During peak periods or promotions, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (where available)

• International Shipping: 7–21 business days (depending on destination)

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos of the damaged item(s) and packaging so we can assist you promptly.

International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Contact Us

If you have any questions about shipping or your order, please contact us at:

• Email: [moiza5486@gmail.com]

• Business Name: [Zentro]